Our Address

At dghi.shop, transparency and accessibility are key to how we do business. Whether you’re a customer, supplier, affiliate, or collaborator, we believe you should always know where to reach us.

While we operate primarily online, we maintain a professional address for business communication, returns, and customer correspondence. If you need assistance, want to return a product, or have a business inquiry, you’ll find everything you need to know below.

Mailing & Returns

Please note that this address is not a retail store and does not support walk-in service. If you need to return a product or send us something by mail, please contact our support team first to get return authorization and proper instructions.

For return requests, please email us at returns@dghi.shop with your order number and reason for return. Our team will guide you through the steps and provide you with the correct return shipping details.

Business Hours

We are available online 7 days a week. Our core support hours are:

  • Monday – Friday: 9:00 AM to 6:00 PM (GMT or your local timezone)
  • Saturday – Sunday: Limited availability for email support

Our team strives to respond to all inquiries within 24 hours, excluding public holidays.

Contact Methods

For any inquiries, feel free to contact us through the following channels:

We currently do not offer live phone support, but email is monitored regularly to ensure a fast and helpful response.

Serving Customers Worldwide

While our headquarters may be in one location, dghi.shop proudly serves customers across the globe. We currently ship to:

  • North America (United States, Canada)
  • Europe (UK, Germany, France, Netherlands, and more)
  • Asia-Pacific (Australia, New Zealand, India, etc.)
  • Select regions in the Middle East and Africa

Shipping times may vary depending on your location. For more details, visit our Shipping & Delivery Policy.

Want to Visit Us?

At this time, dghi.shop does not operate a physical retail space. We are a fully online brand, focused on keeping our prices low and our service responsive. However, we may open showroom or pop-up locations in the future — stay tuned by subscribing to our newsletter or following us on social media.

Your Trust Matters

We understand the importance of doing business with companies you can trust. That’s why we provide clear, verifiable contact information and real-time support. Whether you’re here to shop, collaborate, or join our team, you’re in the right place.

Still Have Questions?

Feel free to contact us via our Contact Page or directly by email at contact@dghi.shop. We’re here to assist with orders, returns, product info, or anything else you need.